Parimatch KYC and AML Policy
The KYC and AML policies at Parimatch are designed to ensure safety and security and to ensure that the platform is fully compliant with all international regulations. By implementing strict procedures, the company protects not only itself but also its users from being involved in money laundering, terrorist financing, or any other illegal activities. The purpose of these policies is not only to comply with international legal standards, but also to create a reliable, trustworthy online gaming environment for players.
Know Your Customer (KYC) Policy
The Know Your Customer (KYC) policy is a series of steps where identity is verified, which is necessary when users want to have full access to Parimatch services, especially during the withdrawal process. Here, the main goal is to make sure that the person is really who they claim to be and not someone else.
Required Documents for Verification
You are required to provide the following documents:
- A color copy of the passport (the first two pages with a photo and personal data);
- Or a color copy of the national identity card.
Additional documents, such as:
- Driver’s license;
- An official utility bill, where the home address would be indicated;
- Document indicating the mobile phone number.
In some cases, Parimatch may also request additional documents to further verify your identity, this depends on the specific situation.
When Is the Check Carried Out?
Checks are carried out in the following cases:
- Before any withdrawal of funds;
- If unusual activity can be observed on the account, which raises suspicion;
- If the company suspects that the data does not match, or the possibility of fraud.
Such steps help to ensure that if you are verified only, you can access the platform and conduct monetary transactions.
Players’ KYC Obligations
By agreeing to use the Parimatch platform, you simultaneously agree to:
- Provide true and accurate information;
- Ensure that the money deposited into your gaming account is obtained exclusively by legal means;
- Refrain from hiding your identity as another person;
- Cooperate and be open to any additional requests regarding identity verification.
Anti-Money Laundering (AML) Policy
General Principles
Parimatch’s Anti-Money Laundering Policy is designed to prevent the platform from being used for any financial crimes. This policy complies with the legislation:
- Law 9,613/98 (Anti-Money Laundering Law);
- Law 12,683/12 (Amendment to the Anti-Money Laundering Law);
- Law 13,974/2020, which supports the role of COAF/FIU at the Central Bank of Brazil.
Parimatch takes this very seriously and applies this policy consistently and without exception.
The Role of the Compliance Department
The Internal Compliance Department is the body responsible for implementing the specified AML policy. The tasks of this department are:
- Monitoring every transaction for suspicious activity;
- Checking the validity and relevance of player documents;
- Making decisions on how to interact with players during internal investigations.
This department ensures that Parimatch always operates following local and global financial laws, and nothing is done without following the law.
Suspicious Transactions and Company Actions
The Compliance department may detect the following types of behavior that it deems suspicious:
- Transactions from sources that do not match the data provided by the player;
- Persistent requests for refunds or cancellations of payments;
- Inconsistent withdrawal methods.
In all these cases, the company reserves the right to:
- Suspend or even block the account;
- Request additional necessary documentation from the player;
- Start its own internal investigation;
- Cancel pending, planned transactions by the user.
The platform’s actions always strictly comply with legal requirements.
Documents Requested During the Investigation
In some cases, you may be asked to provide the following documents:
- Additional copies of ID or passport;
- Copies of bank cards used to deposit funds;
- Payment records;
- Official confirmation of the legitimate source of funds;
- Original documents for verification.
Failure to cooperate may result in a temporary or permanent blocking of the player’s account.
Withdrawal Policy
To ensure the security of its system, Parimatch applies the following withdrawal rules:
- Funds can only be withdrawn to a pre-verified user account;
- Transfers to third parties are excluded;
- Verification is mandatory before processing a withdrawal;
- An additional short questionnaire may be required to complete the process.
These steps ensure that every withdrawal is safe and transparent.
The Company’s Right to Exchange Information
Parimatch may be required by law to share information it has about users with the following institutions:
- Financial institutions;
- Law enforcement agencies.
This may happen even without obtaining prior consent from the user, especially during legal investigations. In addition, the company:
- Stores all user data and transaction history for at least five years from the date of the action;
- May refuse to provide services to users from high-risk jurisdictions;
- Does not disclose its methods for preventing money laundering and terrorist financing.
User AML Responsibilities
The platform requires each player to:
- Comply with any and all local and international laws;
- Avoid participating in money laundering or any fraudulent activity;
- Ensure that funds are obtained only by lawful means;
- Cooperate with audits and document requests.
By using the platform, you automatically confirm your understanding and acceptance of these responsibilities and undertake not to violate them.
Parimatch Rights Under KYC and AML
Parimatch reserves the right to:
- Investigate any suspicious behavior;
- Suspend or delete accounts during the investigation;
- Request additional necessary documentation at any time;
- Block accounts from certain regions at its discretion;
- Refuse to process payments in case of violation of the specified rules.
These rights are part of the AML/KYC policy and serve to maintain transparency and legality in the use of the platform.
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