Parimatch Responsible Gaming

Gambling should remain a fun experience, and not become a source of stress. Parimatch encourages following the recommendations that will help control gambling behavior:

• Set limits: before you start, set realistic limits for yourself. Determine the maximum amount you are willing to deposit/bet/lose while playing. This will help you avoid making impulsive decisions;
• Take breaks: It is important to take breaks from time to time while gambling. Continuous gambling can lead to fatigue and poor decision-making. Taking a break from gambling allows you to assess your emotional (and financial) situation;
• Don’t gamble when you are stressed: When you are stressed, anxious, or upset, your thinking becomes less clear and you are more likely to make rash decisions. Gambling should not be a way to escape the negative aspects of life;
• View gambling as entertainment: Treat gambling as a form of entertainment, not as a way to earn money, much less a regular one. The odds are often not in the player’s favor;
• Know your limits: Always be aware of how much you can afford to lose, and do not gamble beyond your financial means, especially if you are in debt. It is important to know when to stop.

Gambling addiction can have extremely destructive consequences in your life. It is important to recognize the signs of gambling addiction early on. Here are some signs that may indicate that gambling is slowly becoming a real problem:

• Spending more time gambling than you initially intended: If you are consistently spending more time gambling than you initially planned, this may mean that you are losing control;
• Unsuccessful attempts to stop gambling: If you have tried to stop gambling but have failed, this may already be a sign of an addiction;
• Borrowing money or selling personal items to have money to gamble: If you borrow or even sell your things to have money to gamble, then we are talking about a clear addiction;
• Gambling beyond your financial means: You spend money that you cannot afford to lose. This often leads to serious consequences, both financial and emotional, sooner or later;
• Lying about the time or money you spend on gambling: If you hide this from your family or friends, this is a clear sign that gambling has become a negative part of your life;
• Feeling hopeless or depressed about gambling: If you feel depressed or hopeless about gambling (especially because of your losses), it is important to seek professional support without delay.

If you notice any of these in yourself (or your loved ones), you should seek appropriate support immediately.

Parimatch takes the protection of minors seriously. The platform prohibits people under 18 from participating in gambling. To do this, reliable age verification systems are used. After all, gambling most often has an extremely detrimental effect on their development and well-being.
If there is a suspicion that you are a minor, the platform will ask for proof of age. Then you will need to show a driver’s license, passport, or identity card.
In addition, Parimatch strongly advises parents and guardians to monitor their children’s online activities and take a responsible approach to raising them.

Self-control is a basic element of responsible gaming. You are advised to set your own personal limits on deposits, bet amounts, and time spent playing. This will prevent excessive gambling and reduce the risk of developing related problems.
In addition to limits, Parimatch also recommends that you take advantage of the timeout and reminder functions: you can set time limits for individual gaming sessions or receive notifications if the set limit is reached.

Self-exclusion is a truly powerful tool if you feel you need a break from gambling. Parimatch allows you to voluntarily exclude yourself from the gaming platform for a certain period. During this period, you will not be able to access their accounts, much less place bets.
The self-exclusion period can vary from a few days to several months. Parimatch guarantees that if you choose this option, you will not be able to access your accounts until the end of the self-exclusion period. You can subsequently request account reinstatement, but this request is only fulfilled on the condition that you receive confirmation that you have sought professional help.

Parimatch offers a dedicated customer support service. The support team is ready to help you set limits, take breaks from gambling, or apply self-exclusion. The team is trained to provide the necessary advice and support.
In addition to offering help with responsible gambling tools, Parimatch provides online resources if you need professional help.

If you or someone you know is struggling with a gambling addiction, it is important to seek professional help. Several organisations and helplines can provide help and support:

• BeGambleAware – Provides free, confidential advice and support to anyone suffering from a gambling problem;
• Gambling Therapy – An international service offering multilingual support via forums, email, and a mobile app;
• Gamblers Anonymous – A global support group where members share experiences and recovery strategies.